Picture a quiet October evening in a British home. The curtains are drawn, the slippers are on and the television is playing in the background. Then a house spider crosses the rug.
If spiders make you uneasy, you may spend the next ten minutes watching the space beneath the sofa. You might check the bedroom before going upstairs.
This is an illustrative household scene, not a customer testimonial. But the discomfort is easy to recognise: the sudden surprise, the search for a glass, the person in the house who is always asked to deal with it.
The aim is straightforward: make your home feel comfortable, and have a plan for the next sighting.